Privacy Policy

Last updated: February 10, 2026

Charge Pro Electrical (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and individuals who contact us for services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address or job location

  • Details related to your electrical service request

We may also collect limited non-personal information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information is used for basic website functionality, security, and analytics.

How We Use Your Information

We use personal information for the following purposes:

  • To respond to inquiries and provide quotes or services

  • To communicate regarding appointments, estimates, or completed work

  • To comply with legal, regulatory, insurance, or safety requirements

  • To improve our website and services

We do not sell, rent, or trade your personal information.

Disclosure of Information

Your personal information may be shared only in limited circumstances, including:

  • With service providers who assist us in operating our website or business (such as website hosting or email services), where necessary

  • When required by law, regulation, or legal process

Any third parties are expected to protect your information in a manner consistent with this Privacy Policy.

Data Security

We take reasonable steps to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification. However, no method of transmission over the internet or electronic storage is completely secure.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for future use of your information, subject to legal or contractual restrictions

Requests can be made using the contact information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact: